a computer program that can hold a conversation with a person, usually over the internet 可以与人进行对话的计算机程序,通常可以通过Internet进行 There's probably a chatbot on your smartphone, like Siri or Cortana. 你的智能手机上可能有一个聊天机器人,比如Siri或Cortana。 If a customer gets as far as he can with a chatbot, a live agent should be ready to step in and take over. 如果一个客户用聊天机器人尽他所能,一个活跃的代理应该准备好介入并接管。