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a person or an organization that buys goods or services from a shop or business 顾客；主顾；客户 marketing strategies to target potential customers 针对潜在客户的营销策略 The company rewards loyal customers with discounts. 公司以折扣奖励忠诚的顾客。 one of the shop’s best customers 该店最好的顾客之一。 They know me—I'm a regular customer. 我是老主顾，他们都认识我。 the customer service department 客户服务部 Improving customer satisfaction is a core company strategy. 提高客户满意度是公司的核心战略。 The firm has excellent customer relations. 此公司与客户关系极好。 How do you attract new online customers? 你如何吸引新的在线客户？ Our success is measured by how well we serve our customers. 我们的成功是以我们为客户服务的好坏来衡量的。
CollocationsShopping Shopping 购物 - go/go out/be out shopping
去／外出／在外购物 - go to (especially British English) the shops/(especially North American English) a store/(especially North American English) the mall
去商店／商场 - do (British English) the shopping/(especially North American English) the grocery shopping/a bit of window-shopping
购物；购买食品杂货；逛街浏览一下商店橱窗 - (North American English, informal) hit/hang out at the mall
去逛商场；在商场闲逛 - try on clothes/shoes
试穿衣服／鞋 - indulge in some retail therapy
沉迷于购物疗法（疯狂购物以抚慰心灵） - go on a spending spree
痛痛快快地花一通钱 - cut/cut back on/reduce your spending
减少花销 - be/get caught shoplifting
在商店行窃被当场逮住 - donate something to/take something to/find something in (British English) a charity shop/(North American English) a thrift store
把某物捐赠给／拿到慈善商店；在慈善商店发现某物 - buy/sell/find something at (British English) a car boot sale/(British English) a jumble sale/a garage sale/(North American English) a yard sale
在后备箱旧货市场／旧杂物义卖／车库里进行的旧物销售／庭院拍卖会购买／出售／找到某物 - find/get/pick up a bargain
找到／买到便宜货
At the shop/store 在商店 - load/push/wheel (British English) a trolley/(North American English) a cart
往手推车里装东西；推手推车 - stand in/wait in (British English) the checkout queue/(North American English) the checkout line
排队付款 - (North American English) stand in line/ (British English) queue at the checkout
在付款处排队 - bag (especially North American English) (your) groceries
把食品杂货装进袋子 - pack (away) (especially British English) your shopping
将所购之物打包 - stack/stock/restock the shelves at a store (with something)
（把某物）放上／补齐放上商店的货架 - be (found) on/appear on supermarket/shop shelves
- be in/have in/be out of/run out of stock
有货；脱销 - deal with/help/serve customers
应付／帮助／服务顾客 - run a special promotion
搞特别促销活动 - be on special offer
正在搞特价优惠
Buying goods 买商品 - make/complete a purchase
采购 - buy/purchase something online/by mail order
网购；邮购 - make/place/take an order for something
订购某物 - buy/order something in bulk/in advance
大批／提前购买／订购某物 - accept/take credit cards
接受信用卡 - pay (in) cash/by (credit/debit) card/(British English) with a gift voucher/(North American English) with a gift certificate
用现金／（信用／借记）卡／礼券支付 - enter your PIN number
输入你的个人识别密码 - ask for/get/obtain a receipt
索要／拿到收据 - return/exchange an item/a product
退还／更换商品／产品 - be entitled to/ask for/demand a refund
有资格要求／要求退款 - compare prices
对比价格 - offer (somebody)/give (somebody)/get/receive a 30% discount
给（某人）／得到 30% 的折扣
Extra ExamplesTopics Shoppinga1, Businessa1If you have a complaint, contact the customer care unit. 若有意见请直接与客户服务部联系。 It's a special offer to attract new customers. 这是一种招徕新客户的特别优惠。 Part of good customer relations is knowing how to deal with complaints. 懂得如何处理投诉是保持良好客户关系的一个方面。 The questionnaire is to test customer reaction to the new store design. 该问卷用于测试客户对新店设计的反应。 The terms of the guarantee will be set out in the customer agreement. 担保条款将列入客户协议书。 There are a large number of potential customers for the new product. 这个新产品有一大批潜在客户。 They are one of our biggest customers. 他们是我们最大的客户之一。 They carried out a customer satisfaction survey. 他们进行了一次客户满意度调查。 They organized an evening's entertainment for favoured customers. 他们组织了娱乐晚会，招待受优惠的客户。 This cheaper model was produced in response to customer demand. 这个比较便宜的型号就是根据顾客要求生产的。 We can't afford to lose any more customers. 我们不能再失去客户了。 We like to think that we have satisfied customers. 我们往往认为我们的客户都很满意。 Draw up a customer profile and write a description of your typical customer. 起草一份客户档案，并写下你典型客户的描述。 He comes in twice a week and is one of our best customers. 他每周来两次，是我们最好的顾客之一。 I'd like to speak to someone in the customer service department, please. 我想找客户服务部的人，谢谢。 Is there a set procedure for dealing with customer complaints? 有没有一套处理客户投诉的程序？ Schools are among the biggest customers for this service. 学校可说是这种服务最大的客户群。
Oxford Collocations Dictionaryadjective- big
- favoured/favored
- favourite/favorite
- …
- have
- deal with
- help
- …
- care
- relations
- relationship
- …
- (old-fashioned, informal)
used after an adjective to describe a particular type of person （用于形容词之后描述某类型的人）家伙 an awkward customer 难对付的家伙 a cool customer (= somebody who is always calm, even when in trouble) 总能保持冷静的人 an ugly customer (= somebody who may become violent) 面目可憎的家伙
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