customer service

noun

/ˌkʌstəmə ˈsɜːvɪs/

/ˌkʌstəmər ˈsɜːrvɪs/

[uncountable]

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the help and advice that a company gives people who buy or use its products or services 客户服务：公司为购买或使用其产品或服务的人提供的帮助和建议
- Our main concern is to provide quality customer service.我们最关心的是为顾客提供优质服务。
the department in a company that provides customer service客户服务：提供客户服务的公司部门
- I phoned the airline's customer service and they said seats were available.我给航空公司的客服打了电话，他们说有座位。
- How a company's customer service department responds to your complaint or query is vital.公司的客服部门如何回应你的投诉或询问至关重要。
the activity of serving people in hotels, restaurants and shops客户服务：在旅馆，饭店和商店中为人服务的活动
- Votes were based on quality of food, customer service and atmosphere. 投票基于食物质量、客户服务和氛围。